DEDEPU wholeheartedly provides you with high-quality products, and provides the following warranty and after-sales service:

1. Product Warranty

Replacement within 15days: All DEDEPU diving products, within 15 days from the date of sale, if the user has quality problems under normal use, please send the product to the dealer where you purchased it, and they will replace or repair it for you.

1 year warranty free warranty: All DEDEPU diving products (except for special designated models), within 1 year from the date of sale, if users have product quality problems under normal use, they can enjoy free maintenance services.

After 1 year warranty period, lifetime paid repairs: After all DEDEPU diving products exceed 1 year free warranty period from the date of purchase, we will provide lifetime lifetime paid warranty service, if the user has product quality problems under normal use, please send the product Back to us, we will repair or replace it for you, no need to pay labor costs, you only need to pay the corresponding parts replacement costs and transportation costs.

Warm reminder: Our warranty regulations do not include wear and scratches during use. This warranty also does not cover damage caused by modification, improper use, product aging, improper maintenance, or maintenance by unauthorized retailers. Buyers need to pay the shipping cost of the returned goods.

Accessories such as missed rope, storage bag, and handbag are not within the 1year warranty.

2. After-sales service

If you need after-sales service support or assistance, please contact your local dealer. For after-sales service of DEEPU headquarters, please contact：

Mail:：customer-service@szdidpu.com

Phone：+86-755-21024709（Working Time: Monday to Friday9:00~18:00）

If your diving needs to be sent back to our company for repair or replacement, please contact the dealer or after-sales customer service staff to confirm the fault and return requirements before sending the product back before sending the diving product.